Our service areas

All the services available to you are provided by one of our 'service area's'. For your information, this page contains a list of each of our departments and the services that they are responsible for.

We have eight main departments. Where a link to additional information can be found on this site, click on the service for more information.

You can contact us if you have an enquiry for one of our service areas or visit your local housing reception. If you wish to complain about one of our service areas, you can now log the details online using the Self Service Portal available on this site.

Estate Services

Our Estate Services Section deals with following:

Property and Repairs Services Department.

Our Repairs and Property services department deals with the following

Customer Service Centre.

The Customer Service Centre deals with

  • All Housing and General Enquiries
  • Repairs and Repairs Appointments Enquiries.

Hounslow Homes' Linkline and Sheltered Housing Services


This department deals with the following services:

Home Ownership Unit


This department deals with the following services:

Hounslow Homes' Housing Income Section


This department deals with following services:

Hounslow Homes' Corporate Services

This section deals with the following services

Tenancy and ASB Services


This Department deals with following services:

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