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About | How we are governed | Service standards | Latest news | Jobs | A-Z services | Tenant and estate | Anti-social behaviour | Home Ownership | Report your repair | Applying for housing | Getting involved | Pay your rent | Housing contacts | Hounslow Council | Access for all | Staff awards | Sheltered Housing | Rent a garage | |
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Report your repair: Online - by using the Online Repairs Service Through a series of images, you can select and report repairs and book appointments for the work to be carried out. The online service is available for use 24 hours a day, 7 days a week. Click on the link above to report a repair, or click HERE for more information about the service. Phone - 0800 085 65 75 - (freephone number) The Hounslow Homes Repairs Call Centre is open from 8am to 8pm Monday to Friday. If you need to report an emergency repair out of office hours, please call 0208 583 2222 E-mail - to housing.repairs@hounslowhomes.org.uk The Customer Service Centre staff will contact you with your job reference number and appointment. Please remember that any e-mails sent out of hours may not be responded to immediately. If you need to report an emergency, you should contact the out of hours service on 0208 583 2222 If you smell gas, call Transco on 0800 111 999 When you report your repair please tells us:
If you are a Hounslow Homes Leaseholder, please click HERE for information on Leaseholder repairs. Repairs links: Click on a repairs related link for more information: Reporting your repair to the Repairs Call Centre Handy Persons Scheme - for the over 60's Hounslow Homes repair responsibilities Heating Systems - repairs and maintenance |
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