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Welcome to the Home Ownership Unit of Hounslow Homes.

Contact us

Other useful contacts

Getting Involved

Hounslow Homes is strongly committed to encouraging leaseholders to get involved in the decisions that affect them and their estates. We have a Leaseholders' Forum, which is made up of twelve volunteer leaseholder representatives from across the borough. The forum also includes a Hounslow Homes Leaseholder Board member and two members from the Hounslow Federation of Tenants' and Residents' Associations.(HFTRA).

The Forum meets every two months to discuss the delivery of housing services and ongoing developments. Hounslow Homes works with this Forum to improve services for leaseholders.

If you would like to find out more about the Forum , please call the Home Ownership Unit on:

020 8583 4295 (Brentford and Chiswick)
020 8583 3418 (Feltham)
020 8583 3417 (Hounslow)

email: home.ownership@hounslowhomes.org.uk

The Home Ownership Unit has 2 key functions:

  • The administration of the Right to Buy process
  • The maintenance of leaseholder records and the identification, calculation and recovery of charges due under residential leases

For further information on the Right to Buy process or matters associated with your ownership of an ex-local authority property, please click on the relevant links at the left hand side of this page.

Useful Information about the Home Ownership Unit

Our office is open between 8.45am and 5.00pm (Monday to Friday) for telephone and personal enquiries.

Our address is:

Home Ownership Unit

Hounslow Homes Ltd

St. Catherines House

2 Hanworth Road


TW13 5AB

In order to improve our service to our customers, we now operate an appointment-only service. This allows us to ensure that your enquiry is dealt with by the appropriate officer. Therefore if you would like to see one of our team, please call first to make an appointment.

You can contact the Home Ownership Unit on the following numbers:

For enquiries about the Right to Buy process: 020 8583 3916/7/8

For general enquiries:

If your property is in Feltham, Hanworth or Bedfont: 020 8583 3418
If your property is in Hounslow, Heston, Cranford or Isleworth:  020 8583 3417
If your property is in Brentford or Chiswick:  020 8583 4295

For queries on your payments (and payment difficulties):

If your property is in Feltham, Hanworth or Bedfont:  020 8583 3418
If your property is in Hounslow, Heston, Cranford or Isleworth:
 020 8583 3965
If your property is in Brentford or Chiswick:  020 8583 3949

For queries about major works liabilities:  020 8583 4003/4005/3968/4415

You can also contact us using e-mail:


For more information on owning your own home in the London Borough of Hounslow, you can also visit www.hounslow.gov.uk

Other useful contacts




Comments about our website?

We hope that you find this site both useful and informative. However, if you have any comments about your experience whilst using this website, please let us know. E-mail to communications.team@hounslowhomes.org.uk