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Tenants and Estate Services

Hounslow Homes’ Housing Management services include all services provided to tenants and leaseholders and directly to estates. These services are delivered by three area teams, based in the Central, East and West area housing offices across Hounslow.

Services provided include:

  • tenancy and leasehold management
  • rent collection and recovery
  • sheltered housing
  • servicing and letting of empty properties
  • transfer requests from council tenants
  • tenant and resident participation through Neighbourhood Housing Panels and Tenants Associations
  • consultation on and management of major repairs and improvement to housing estates.
  • anti-social behaviour and race crime support service
  • domestic violence support service

For information on tenancy and estate matters, click on the links to the left.