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Current publications list

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You can also contact the Customer Service Centre on free phone 0800 085 65 75 or visit your local housing office to request one of our publications.

Please click on the links below to view documents under that heading:

Your Tenancy

Your Estate

Home Improvements

Leaseholders and Right to Buy

Sheltered Housing

Getting Involved

General Leaflets

Your Tenancy

Local Information pack for new tenants (available from your local housing office)

Tenants' handbook

Tenancy Agreement

Reporting your repairs

How to make a complaint

Comments Form

Customer Complaints Form

Tenants Service Charter

Asbestos leaflet

Refugees and asylum seekers in the UK - Myths and facts

A guide to paying your rent and managing your debt

Having difficulty paying your rent?

Pay your rent and garage charges - online

Adapting your home to meet your needs

How to apply for a property for the first time or move from one property to another

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Your Estate

How Hounslow Homes and Residents Can Help Reduce Anti-Social Behaviour and Hate Crime

Domestic violence

Caretaking Satisfaction reply card

Neighbourhood Wardens leaflet

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Home Improvements

Decent Homes Standard (DHS) story

Five Year indicative Programme 2007/8 - 2011/12

Five year approved programme 2007/8 to 2011/12

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Leaseholders and Right to Buy

Pay your service charges

Home ownership service standards

Leaseholders' handbook

Your Service Charge Certificate Explained

Leaseholder Dispute Resolution Scheme

Consultation on major works 2007/08 and 2008/9 - 2011/12

Right to Buy

Leaseholders Newsletter (Quarterly)

Approved Major Works Programme - Leaseholders

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Sheltered Housing

Linkline leaflet

Sheltered Housing Compact

Sheltered Housing leaflet

A guide to sheltered properties in East area

A guide to sheltered properties in Central area

A guide to sheltered properties in West area

Sheltered Housing Prospectus

Sheltered Housing opt out form

Supporting People

Sheltered tenants guide to reporting your repairs

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Getting Involved

Residents groups

Hounslow Tenants' Compact (Roadmap to involvement and partnership)

Hounslow Tenant Participation Compact (summary)

Involvement Leaflet - Tenants and Residents Associations

Involvement leaflet - Decision making

Involvement leaflet - Housing management

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General Leaflets

Welcome to Hounslow Homes

Accessing Hounslow Homes' Services

Your Housing Contacts

Annual Report 2005/2006

Plan for Excellence 2004 - 2010

Gardening Competition 2007 entry form

Going the extra mile leaflet (Staff awards nominations form)

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