About the Home Ownership unit
The Home Ownership Unit has 2 key functions:
- The administration of the Right to Buy process
- The maintenance of leaseholder records and the identification, calculation and recovery of charges due under residential leases
Contact Information
Our office is open between 8.45am and 5.00pm (Monday to Friday) for telephone and personal enquiries.
Our address is:
Home Ownership Unit
Hounslow Homes Ltd
St. Catherines House
2 Hanworth Road
Feltham
TW13 5AB
In order to improve our service to our customers, we now operate an appointment-only service. This allows us to ensure that your enquiry is dealt with by the appropriate officer. Therefore if you would like to see one of our team, please call first to make an appointment.
You can contact the Home Ownership Unit on the following numbers:
For enquiries about the Right to Buy process: 020 8583 3916/7/8
For general enquiries:
If your property is in Feltham, Hanworth or Bedfont: 020 8583 3418
If your property is in Hounslow, Heston, Cranford or Isleworth: 020 8583 3417
If your property is in Brentford or Chiswick: 020 8583 4295
For queries on your payments (and payment difficulties):
If your property is inFeltham, Hanworth or Bedfont: 020 8583 3418
If your property is in Hounslow, Heston, Cranford or Isleworth: 020 8583 3965
If your property is in Brentford or Chiswick: 020 8583 3949
For queries about major works liabilities: 020 8583 4003/4005/3968/4415
You can also contact us using e-mail: home.ownership@hounslowhomes.org.uk.
For more information on owning your own home in the London Borough of Hounslow, you can also visit www.hounslow.gov.uk for details on home ownership and shared ownership schemes.