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Home Ownership

Important Changes to Leasehold Services

From 1 June 2023 the responsibility for Leasehold Services reverted back to the London Borough of Hounslow.

This means that the Council will now be directly responsible for:

  • Leaseholder Billing
  • Major Works
  • Consultations
  • Right to Buy Services and Assignments

Hounslow Homes will retain responsibility for providing day-to-day management services as part of its tenant services operations; this will include the delivery of major works programmes, repairs, and management of the estates.

The information for leaseholders - including information on the Right To Buy - that is usually available on this site, is currently being reviewed and will be available soon on the London Borough of Hounslow website.

Contact Leasehold Services

The office is open between 9am and 5pm (Monday to Friday) for telephone and personal enquiries. To speak to an officer in person, you can visit the Civic Centre (address below). Please note; an appointment-only service is operation. Please call 020 8583 3787 and ask for Leasehold Income department to make an appointment or you can email your enquiry to leaseholdservices@hounslow.gov.uk

You can also write to:

Leasehold Services

Pink Zone, Civic Centre,

Lampton Road



Other home ownership schemes in Hounslow

For more information on owning your own home in the London Borough of Hounslow, you can also visit the London Borough of Hounslow website for details on home ownership and shared ownership schemes.