Your tenancy agreement allows you to keep domestic pets under certain rules:

  • You may keep a dog, whether or not you have a private garden, as long as you keep the dog under strict control
  • Your dog must not be a nuisance to anyone else
  • You must make sure that your pets do not foul any of the shared areas – if they do you must clean it up. You will be expected to repay any expenses paid by us if cleaning is required.

Any complaints regarding nuisance pets will be investigated – continued nuisance and disturbance means you may be in breach of your tenancy agreement and we may seek possession of your home if the problem continues.

If you are unsure about the rules, have any questions about keeping pets or want to make a complaint, please contact the Customer Service Centre on 0800 085 65 75.

Please note: you cannot keep a dog in any warden assisted sheltered housing or in a tower block.