Your Tenancy Agreement

When you become a council tenant, you are asked to sign a Tenancy Agreement

This is the agreement between you, the (tenant), Hounslow Council and Hounslow Homes. The tenancy agreement you sign was prepared following consultation with tenants, the Hounslow Federation of Tenants and Residents associations (HFTRA) your councillors and council officers.

The council (the London Borough of Hounslow) owns your home and you are a council tenant. Hounslow Homes manages your home and enforces the tenancy agreement on behalf of the council.

A Tenancy Agreement is a legal document required for every property outlining responsibilities for all parties.

The agreement will tell you:

  • What the tenancy agreement means
  • The tenancy agreement and details of the tenancy
  • Your rent and other charges,
  • Your responsibilities as a tenant
  • Hounslow Homes responsibilities
  • Changing the terms of your tenancy
  • How to end your tenancy.
  • Other conditions

We have two types of tenancy agreement:

If you are not sure what type of tenancy you have or have any other questions you can contact the Customer Service Centre on 0800 085 65 75 or visit your local housing reception.

Please read your tenancy agreement carefully. You will also be given a Tenants Handbook / Assured Tenants Handbook, which will give you helpful and detailed information about your tenancy including what you/we are responsible for .