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Handy Persons scheme

Some of the repairs you request may be your responsibility as a tenant, and Hounslow Homes will not be able to carry out the repair for you. We will let you know when you contact us about a repair if we cannot carry out the work

If you are over 60, there is a scheme available to you that will carry out repairs at affordable costs. The scheme is available to tenants of local authorities (such as Hounslow Homes) private landlords or other agencies.

About the Handy Persons Scheme

Contact the Handy Person Scheme direct on 0208 560 6969 - Office hours are 9am to 5pm Monday to Friday

The scheme is based at:

Alexandra House
Albany Road

The Handy Person Scheme is funded by Age Concern, and provides low cost practical help with jobs in the home, to residents of the London Borough of Hounslow who are over 60

The scheme provides help with:

  • Carpentry
  • Minor Plumbing
  • Small Electrical Work
  • Home Safety
  • Home Security
  • Stair Rails

Repairs not included in the scheme are

  • Painting and decorating
  • Major household repairs
  • Gardening
  • Window cleaning
  • Replacement of guttering
  • Rewiring
  • Any work above stepladder height.
  • Any repairs that are the responsibility of the local authority, private landlord or other agency

You can contact the Handy Person Scheme if you are in any doubt as to whether they can help with a particular repair.


If the repair is eligible, there is no charge for the labour, but you will need to pay for the cost of any materials.


The referral details are taken and where necessary a home visit is made before a decision is taken to accept the referral. Priority is given to users of the 'Home from Hospital Scheme.

Care and Repair Scheme

Care and Repair is a service, which helps homeowners who are 60 years of age or over and are resident in the London Borough of Hounslow, to improve, repair or adapt their homes.

For more information visit the Hounslow Council Website.

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