If you have a tree in your front or rear garden it is your responsibility to ensure it is pruned and in a safe condition. You must ask our permission before cutting back or pruning trees.

Tree Management

The safety of the public and of property is important to us. Our contractors, Complete Tree Care, will regularly inspect the trees on our estates to make sure they are not in a dangerous condition and to identify any potential hazards. You can also help by telling us if you think a tree is in a dangerous condition. Contact us with the details of the problem and the exact location. You can e-mail to or call the Customer Service Centre direct on 0800 085 65 75

Read more about how we manage trees by downloading the Hounslow Homes Tree Management Policy (PDF) and the Tree Services Contract (PDF)

Further information

If you have a further query regarding trees either in your garden or on your estate, contact us by e-mail to or call the Customer Service Centre direct on 0800 085 65 75.

Benefits of Trees

Trees on pavements

Trees situated on pavements outside properties which need to be pruned or are in an unsafe condition, can be reported to Street Management and Public Protection on 0208 583 5555.

Trees not on a Hounslow Homes Estate are managed by the London Borough of Hounslow. The following links are to information on the London Borough of Hounslow Website:

Street Trees

Trees in parks and green areas

Environment and Planning Department