Housing Receptions

We have housing receptions in each of our areas, east, central and west. You can visit these reception areas without an appointment to speak to someone about rents, repairs,tenancy, anti social behaviour, estate issues and general enquiries. There is also an officer from the benefits section available for you to discuss your benefit queries or issues.

Central Area

Heston, Cranford, Hounslow and Isleworth

Hounslow Homes open from 9am -5pm Monday to Friday.

Address: The Langdale Centre, 240 Summerwood Road, Isleworth, TW7 7QN.

Housing Benefit Service available Mondays, Wednesdays and Friday from 9am to 4.40pm please note Housing Benefit closes for lunch from 1-2pm and the last tickets are issued at 4.15pm Mondays and Wednesdays and 4pm on Fridays.

Map and Directions

East Area

Brentford and Chiswick

Chiswick: (Town Hall) Monday and Tuesday - 9am-5pm.

Address: Chiswick Town Hall, Heathfield Terrace, Chiswick W4 4JN

Please note there is no Housing Benefit Service available at Chiswick, nearest office is Brentford, please see below for details

Map and Directions

Brentford: Wednesday, Thursday and Friday - 9am-5pm

Address: 58-59 High Street Brentford TW8 0AH

Housing Benefits Service available Thursdays and Fridays 9am to 4.30pm, closed for lunch 1-2pm on Friday. Last tickets issued 4.15pm on Thursdays and 4pm on Fridays.

Map and Directions

West Area

Feltham, Bedfont and Hanworth

Open from 9am – 5.00pm Monday to Friday

Address: St Catherine's House, 2 Hanworth Road, Feltham TW13 5AB

Housing Benefits Service available Monday to Friday 9am to 4.45pm, and 9am to 4.40pm on Fridays. last ticket issued 4.15pm

Map and Directions

You can also contact the Customer Service Centre for all your housing enquiries on free phone 0800 0856575.