We have housing receptions in each of our areas, east, central and west. You can visit these reception areas without an appointment to speak to someone about rents, repairs,tenancy, anti social behaviour, estate issues and general enquiries. There is also an officer from the benefits section available for you to discuss your benefit queries or issues.
Central Area
Heston, Cranford, Hounslow and Isleworth
Open from 9am - 5.00pm Monday to Friday
Address: The Langdale Centre, 240 Summerwood Road, Isleworth, TW7 7QN
'Access Hounslow' staff will be able to deal with most Hounslow Homes customers' enquiries at the Civic Centre after 1 November, although specialist Hounslow Homes' staff will be providing a full reception service at the Langdale Centre.
East Area
Brentford and Chiswick
Chiswick: (Town Hall) Monday and Tuesday - 9am To 5pm
Address: Chiswick Town Hall, Heathfield Terrace, Chiswick W4
Brentford: Wednesday, Thursday and Friday - 9am to 5pm
Address: 58-59 High Street Brentford
West Area
Feltham, Bedfont and Hanworth
Open from 9am – 5.00pm Monday to Friday
Address: St Catherine's House, 2 Hanworth Road, Feltham TW13 5AB
You can also contact the Customer Service Centre for all your housing enquiries on free phone 0800 085 65 75.