Responsibilities
If you have a tree in your front or rear garden it is your responsibility to ensure it is pruned and in a safe condition. You must ask our permission before cutting back or pruning trees.
Tree Management
The safety of the public and of property is important to us. Our contractors, Complete Tree Care, will regularly inspect the trees on our estates to make sure they are not in a dangerous condition and to identify any potential hazards. You can also help by telling us if you think a tree is in a dangerous condition. Contact us with the details of the problem and the exact location. You can e-mail to customerservicecentre@hounslowhomes.org.uk or call the Customer Service Centre direct on 0800 085 65 75
Read more about how we manage trees by downloading the Hounslow Homes Tree Management Policy (PDF) and the Tree Services Contract (PDF)
You can also check when work is being carried out by downloading the Scheduled Works Programme for details of when work will be carried out in your area.
Further information
If you have a further query regarding trees either in your garden or on your estate, contact us by e-mail to customerservicecentre@hounslowhomes.org.uk or call the Customer Service Centre direct on 0800 085 65 75.
Trees on pavements
Trees situated on pavements outside properties which need to be pruned or are in an unsafe condition, can be reported to Street Management and Public Protection on 0208 583 5555.
Trees not on a Hounslow Homes Estate are managed by the London Borough of Hounslow. The following links are to information on the London Borough of Hounslow Website:
